Success story
Grand Café New Brown
"Without the cash register system, everything comes to a standstill."
Place:
Maastricht, the Netherlands
A team with history and a future
Nieuw Bruin has been around for more than twenty years and has a rich history, from Hotel Limburgia to Mistral and Charlie's. Since opening in 2004, the business has grown into a fixture in the city. “Anthony has been there from the beginning,” says Jody. “I myself have been working here for years with great pleasure. Levi has been here for about two and a half years now. Together with Anthony and Linda, we form a close-knit team with both experience and fresh energy.” It works because everyone knows exactly where their strengths lie. “Anthony takes care of daily purchasing, Jody and Linda do the office work, and I work alongside Anthony on the shop floor,” says Levi. “We bounce ideas off each other a lot, and sometimes we do things our way, sometimes we rely on twenty years of experience. That balance just works really well.”
A cash register system that brings everything together
The cash register system has become indispensable for Nieuw Bruin. “It's actually the heart of the business,” explains Levi. “Everything starts with the guest and ends with what's served at the table. In between, it's all about the system. When it breaks down, you realise how important it is. Everyone immediately grabs pen and paper and panic ensues. You really don't want that to happen again. Nieuw Bruin has been working with Roltex from the start and uses modern equipment and a well-organised back office. Jody: “Previously, we had to call for every change. Now I just take care of it myself. A new dish, a price adjustment... it's in there in no time. That saves time and frustration.”
Learn quickly and work easily
The cash register system is intuitive for everyone. “New employees get the hang of it after just two shifts,” says Levi. “Even people with no experience pick it up quickly.”
The back office also provides a great deal of peace of mind. “Everything is transparent,” says Jody. “From stock to reports. And if we want to make changes on the shop floor, we can do so immediately. That gives us control and flexibility.”
A collaboration that works
They are clear about their collaboration with Roltex: personal, committed and reliable. “When we call, we always get help quickly,” says Jody. “Recently, our server needed to be configured. One phone call and it was sorted immediately. They can often do it remotely, which inspires confidence.”
More success stories
These customers have gone before you. They are happy to share their success stories with you!
De Poort Cafeteria
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Bie Geurten Lunchroom
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Momus
For 20 years, Albert Delboeuf has been at the helm of Momus, an iconic hospitality company on the Vrijthof Square. Together with his sons Arlon and Janneau, he gives the family business a contemporary interpretation. While Arlon focuses on the restaurant and Janneau found his passion in a high-end cocktail bar, Albert himself takes care of hospitality and contacts with regular guests. "I've been doing this work for forty years and I especially like being among people still," he says.
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Pub Henry VIII
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Parkstad Limburg Theatres
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The Poshoorn
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Luster
"When I take over Old Dutch, I'm going to make it my own thing entirely," Loek Rekko told his father in 2019. And so it happened. After a major renovation, he opened the doors of Luster at Vrijthof 10 on 1 May 2020. Not a food and beer pub, as his grandfather Wiel and father Ber ran at this location for decades, but a Mediterranean bistro with small, refined dishes. In an entourage that makes you feel like you're on holiday in southern Europe.
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Café Van Bommel | Basilica | Boscafé De Nachtegaal
Making people happy with innovative concepts is what drives hospitality entrepreneur Tom Hamaekers every day. Hospitality is in his blood. Just like his beloved Maastricht. Thirty years ago, when Tom was barely 22, he opened café Van Bommel on Platielstraat. And it didn't stop there. On the same entertainment street, the Maastricht native has been running restaurant Basilica since 2023 and is now also the owner of the former De Twee Heeren, which will continue in a new formula after a thorough renovation. Tom also runs De Nachtegaal in Meerssen, a forest café with a spacious terrace and a beautiful outdoor playground.
Bie de Veldwachter
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Restaria Ria
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Gaiazoo
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Talentino
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Snackpoint Knoors
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Parkhotel Valkenburg
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Eatery Aon 't Bat
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Brasserie Bie de Groeve
Brasserie Bie de groeve was voted the best campsite restaurant in the Netherlands* in 2022. We completely understand why: the rural location, the attractive interior and the culinary, locally-oriented menu are a golden combination. (* by members of camping specialist ACSI)
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Mannekenfrit
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Levanto group
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Puccini
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Padel Power Club Limbricht
Padel is hot. Since the opening of Padel Power Club in Limbricht in September 2022, membership has skyrocketed. With 4 padel courts, 2 smashcourt courts and a revamped canteen (which is better called a grand café), everything has been pulled out to create a lively sports park. "We choose top quality in everything. Also in our systems," says hospitality manager Milan Ruber.
Patisserie Lemmens
Patisserie Peter Lemmens is a household name in Limburg - and far beyond. The flans, cakes, bonbons and sandwiches are made with only the best, natural ingredients, as much as possible from local soil. You won't find an orange tompouce here. But you will find fresh fruit, lots of fresh fruit, the best butter and refined toppings. Lemmens is a traditional company with four branches, two of which have lunchrooms, and 70 employees. Supported by the right cash register, planning and administration systems from Roltex.
Coffeelovers
At Coffeelovers, every cappuccino is carefully and lovingly shaped by an in-house trained barista. And you can taste that! The tenth branch of the Limburg subsidiary of coffee roaster Blanche Dael will open in Heerlen in spring 2023. Every cup of coffee here is custom-made and the systems have to match that.
Wine bar Vicini
For a delicious glass of wine, tasty bites and friendly encounters, Geleen's Vicini is the place to be. This wine bar with terrace has been run by friendly couples Angelique & Rene and Kevin & Maurice for five years. The atmosphere can be described as "pub meets Ibiza", in other words: cosy and hip.
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