Success story
Snackpoint Knoors
"Raymond now has more peace of mind and overview"
Place:
Berg aan de Maas, Netherlands
Which system do we have?
We have a Vectron till combined with the booq online webshop. It makes no difference to us whether the customer orders online or we register it through the till. Once the receipt is paid off, it ends up on our screens. We have a display screen, a saladerie screen, 2 screens on the baking wall and a packing screen. This way, every department has a good overview and knows exactly what is expected of them. This allows us to work together perfectly.
Our biggest gain is that we have been able to fulfil more orders in less time and hardly make any mistakes. We have a better overview and much more peace of mind.
How does the webshop work?
We can set how many orders we can prepare at a given time slot. If the time slot is full then the can choose another suitable time as required. This is how we keep the right balance to ensure our quality.
As soon as we come in for the mise place, we can see on the screens which orders have already been made by our customers. So we can never lose a receipt and we always work in order of order.
The voucher only becomes active at the time we set. This is the time we need to prepare an order. If there is an item with a long preparation time, we get a notification in the top right corner. This works really super handy.
See how the system works at Raymond's place:
More success stories
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Tastemaker Botterweck has been a trusted name in Valkenburg for decades. What once began as a modest bakery has grown over the years into a place where craft, experience and hospitality come together. Ferry Philippi, now the fourth generation in the family business, proudly recounts that history. “My grandfather came to Valkenburg from Mechelen and was able to take over a bakery here. From a bakery it became a shop, from a shop a lunchroom. Eventually I took over from my mother.”
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Bie Geurten Lunchroom
In the heart of Valkenburg, Daan Geurten and his brother Jim run the successful Lunchroom Bie Geurten. It is a welcoming place where you are served quickly, eat well and immediately feel at home. “Young and old alike know where to find us,” says Daan. “We often receive compliments about the service, the portions and the fact that it is not too expensive. That's the best thing you can hear, isn't it?”
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Grand Café Nieuw Bruin is a household name in Maastricht. In a lively spot where visitors, locals and tourists pass by every day, Jody, Levi and their team know how to create an atmosphere where everyone feels welcome. “We are a cosy, accessible all-round catering establishment,” says Levi. “Older guests, families with young children, regular coffee drinkers or tourists, everyone finds their place here.” Jody adds: “Nothing is too much for us. If someone comes in with a pram or wheelchair, we simply make room. It really is an accessible place where everyone feels at home.”
Café Sjiek
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For 20 years, Albert Delboeuf has been at the helm of Momus, an iconic hospitality company on the Vrijthof Square. Together with his sons Arlon and Janneau, he gives the family business a contemporary interpretation. While Arlon focuses on the restaurant and Janneau found his passion in a high-end cocktail bar, Albert himself takes care of hospitality and contacts with regular guests. "I've been doing this work for forty years and I especially like being among people still," he says.
Van Wijck
Jaap van Wijck has been running his catering business since 2017, first in Wycker Brugstraat and now in a beautiful location in Sint-Pieter. Here he serves all-day breakfast, lunch and evening private parties. Van Wijk stands for hospitality, quality and a relaxed experience for the guest.
Monte Nova
On the beautiful Sint-Pietersberg is Monte Nova: a brasserie with mini-golf course and room for over 200 guests. With 120 seats outside and 90 inside, it is a bustling meeting place, especially on weekends and summer days. Marco van Wunnik and his team run the place with a passion for hospitality and an eye for efficiency.
Pub Henry VIII
Pub Henry VIII in Valkenburg is not just another catering establishment. It is a place where everyone feels at home. From young to old, student to director, regular regulars to casual passers-by: the pub brings people together. "Sometimes it even feels more comfortable here than at home on the couch," says one of the owners, laughing. It is that living-room atmosphere, combined with quality and diversity in the cuisine, that makes Pub Henry VIII unique.
Parkstad Limburg Theatres
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"When I take over Old Dutch, I'm going to make it my own thing entirely," Loek Rekko told his father in 2019. And so it happened. After a major renovation, he opened the doors of Luster at Vrijthof 10 on 1 May 2020. Not a food and beer pub, as his grandfather Wiel and father Ber ran at this location for decades, but a Mediterranean bistro with small, refined dishes. In an entourage that makes you feel like you're on holiday in southern Europe.
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Café Van Bommel | Basilica | Boscafé De Nachtegaal
Making people happy with innovative concepts is what drives hospitality entrepreneur Tom Hamaekers every day. Hospitality is in his blood. Just like his beloved Maastricht. Thirty years ago, when Tom was barely 22, he opened café Van Bommel on Platielstraat. And it didn't stop there. On the same entertainment street, the Maastricht native has been running restaurant Basilica since 2023 and is now also the owner of the former De Twee Heeren, which will continue in a new formula after a thorough renovation. Tom also runs De Nachtegaal in Meerssen, a forest café with a spacious terrace and a beautiful outdoor playground.
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Parkhotel Valkenburg
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Brasserie Bie de Groeve
Brasserie Bie de groeve was voted the best campsite restaurant in the Netherlands* in 2022. We completely understand why: the rural location, the attractive interior and the culinary, locally-oriented menu are a golden combination. (* by members of camping specialist ACSI)
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In this gem 'at the end of the world' (in Belgium, on the border with the Netherlands and Germany), guests are pampered with real Belgian fries, tasty burgers and even tenderloin and steak. On a summer Sunday, MannekenFrit receives as many as 400 to 500 customers. 'I wouldn't be able to achieve those numbers if I didn't have the screens, hand terminals and till from Roltex,' says entrepreneur Yannic Maraite.
Levanto group
LEVANTOgroep is a care organisation that helps people participate in society. Participants are supported in living, working and learning, such as in Brasserie Kasteel Wijnandsrade. Here, they work with Roltex cash registers. Koen Brouwers, Application Manager AFAS: 'Roltex was chosen because DISH could be linked to AFAS, our accounting package. And that works brilliantly!'
Puccini
Italian Restaurant Puccini has been a household name in Maasmechelen for 25 years. Cafer Onem started serving there as a twenty-something and took over the business in 2012. In August 2022, he moved to brand new premises across the street. A good time to upgrade his POS system.
Padel Power Club Limbricht
Padel is hot. Since the opening of Padel Power Club in Limbricht in September 2022, membership has skyrocketed. With 4 padel courts, 2 smashcourt courts and a revamped canteen (which is better called a grand café), everything has been pulled out to create a lively sports park. "We choose top quality in everything. Also in our systems," says hospitality manager Milan Ruber.
Patisserie Lemmens
Patisserie Peter Lemmens is a household name in Limburg - and far beyond. The flans, cakes, bonbons and sandwiches are made with only the best, natural ingredients, as much as possible from local soil. You won't find an orange tompouce here. But you will find fresh fruit, lots of fresh fruit, the best butter and refined toppings. Lemmens is a traditional company with four branches, two of which have lunchrooms, and 70 employees. Supported by the right cash register, planning and administration systems from Roltex.
Coffeelovers
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Wine bar Vicini
For a delicious glass of wine, tasty bites and friendly encounters, Geleen's Vicini is the place to be. This wine bar with terrace has been run by friendly couples Angelique & Rene and Kevin & Maurice for five years. The atmosphere can be described as "pub meets Ibiza", in other words: cosy and hip.
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