PRIVACY STATEMENT ROLTEX STUDIO
Welcome to Roltex Studio, where your privacy is our priority. This privacy statement is designed to provide transparency on how we collect, use and protect your personal data. In this privacy statement, we explain how Roltex Studio collects information, why we do so and how we ensure that your data remains secure. We do this by going the extra mile beyond what the law requires of us. Our handling of privacy is therefore in line with the General Data Protection Regulation (AVG).
Definitions
In the interests of transparency and clarity, we have included a number of definitions to help you understand how we interpret specific terms in this privacy notice. These definitions are intended to provide clarity on the terminology used and to facilitate your understanding of our approach to privacy.
Personal data: data by which a person can be directly or indirectly identified, such as first and last name.
Concerned: the natural person whose personal data have been provided to Roltex Studio, such as the contact person of a (potential) customer who has contacted us in connection with the conclusion and/or execution of a (concluded) agreement.
Controller: this is the person who is responsible for determining the purpose and means of processing personal data. As the controller, (usually) the relevant organisation or company has control over how and why personal information is collected, used, stored or otherwise processed.
Marketing analysis: by this term, we mean the process of evaluating and interpreting data to develop and optimise effective marketing strategies to keep improving our products and services.
Agreement: the agreement between the data subject or the company where the data subject works and Roltex Studio, under which the data subject uses the products and services offered by Roltex Studio.
PermissionWhen we talk about consent, we mean the voluntary, specific and informed consent to the processing of your personal data. You always have the right to withdraw this consent, by which we respect and protect your privacy.
Who is responsible for my personal data?
This privacy statement applies to data processing by Roltex B.V. and its affiliates (hereinafter referred to as 'Roltex'). The controller of your personal data processing is Roltex. We do not sell your personal data to third parties.
As a data controller at Roltex and its affiliates, we are committed to safeguarding your privacy. We collect and process your personal data in a lawful, fair and transparent manner. Our processes are designed to ensure the confidentiality, integrity and availability of your data. We act in accordance with applicable laws and regulations, and take the necessary technical and organisational measures to protect your data.
What data do we collect and process?
At Roltex Studio, we collect a range of information, including personal identification data, such as your first and last name, location data (IP address) and (often business) e-mail address and/or (often business) telephone number in order to tailor our services. We process your personal data only in the context of our business relationship with the company you work for or perform work for, in accordance with the General Data Protection Regulation (AVG). We process this personal data the moment personal data is provided to us via a form on the website, via email, social media or by telephone.
We do not keep personal data for longer than necessary. After termination of the business agreement or relationship, personal data will be kept for seven years after termination of the agreement. In doing so, Roltex Studio strives for minimal data processing and only processes the personal data necessary for the existing purposes.
CUSTOMERS, RELATIONS AND SUPPLIERS
Your personal data will be processed by us for entering into and executing agreements in line with the products and services provided by Roltex Studio and managing the resulting relationships, including carrying out activities aimed at increasing our customer base. The basis for this processing is to take pre-contractual measures at the request of the data subject and to execute the agreement entered into with you.
The purposes for processing personal data are to provide information about Roltex Studio's services at the request of the person concerned, to make an offer, to execute the agreement concluded with you and the corresponding contact moments, to send our invoice by e-mail and to comply with the administrative duties incumbent upon us.
CONTACT FORM
The contact form allows you to ask us questions or make enquiries about Roltex Studio's products and services. To do so, we use, among other things, your name, (often business) e-mail address and (often business) telephone number. This information is used to process and respond to your question or request.
Your data will not be shared with third parties, unless this is necessary for handling your question or request. Roltex Studio will not keep your data longer than necessary.
NEWSLETTER
Roltex Studio keeps its customers informed of the latest developments through a newsletter. We collect your name and (often business) e-mail address solely for this purpose and will not share this data with third parties. In doing so, we act in full compliance with the requirements of the e-privacy directive. Some recipients of our online newsletters receive them automatically because, as a customer, they have not expressed their opposition and the newsletter relates to our own similar products and/or services, while others have actively registered for this with Roltex Studio. All recipients of our newsletter are given the opportunity to indicate in advance that they would prefer not to receive newsletters. Each newsletter also contains an option to unsubscribe. You decide!
WHEN DO WE DELETE PERSONAL DATA?
Among other things, Roltex Studio will erase your personal data from its system without unreasonable delay if the personal data are no longer needed for the purposes for which they were processed, if the data subject objects to the processing of their personal data and such objection is justified and/or if the personal data are inaccurate or out of date. If one of the situation described in the law such as "the right to oblivion" does not apply, Roltex Studio is not obliged to erase the processed personal data.
Processing of your data by other parties
Within Roltex Studio, we recognise the value of your privacy. We do not provide your personal data to other companies or agencies, however, in certain situations it may be necessary to transfer your personal data for Roltex Studio's services. Examples include suppliers of Roltex Studio.
In addition, Roltex Studio has outsourced some ICT services to third parties. These third parties have limited access to your personal data and may only use them to perform the requested tasks.
We ensure that all third parties we work with comply with strict privacy and security standards. If we share information with these other companies, they are not allowed to use the data for any other purpose and must keep it confidential, unless you agree otherwise. Your data will not be sold or shared with third parties for marketing purposes without your explicit consent. In certain cases, we are obliged to provide your personal data to the local authorities.
In certain cases, we are obliged to provide your personal data to local authorities. If we share information with these other companies, they are not allowed to use the data for any other purpose and must keep it confidential, unless you give your own consent to the contrary.
Transfer of your data
The transfer of your personal data takes place in accordance with applicable laws and regulations, always striving for a high level of data protection. We take appropriate measures to ensure that your data remains secure during any transfer.
If you choose to provide us with your personal data, we may, in accordance with the law, transfer that data (if necessary) to our affiliates or other external parties abroad, and from your country or jurisdiction to other countries or jurisdictions around the world. In the event of data transfer from the European Economic Area (EEA) to countries outside the EEA, Roltex Studio will only do so if the company/country in question has complied with European regulations. If any data are transferred between the EU and the United States (US), this will only take place if the Privacy Shield Agreement agreed between the EU and the US is complied with.
What are your rights as a data subject?
As a data subject, you have the right to know what personal data about you is being processed. If these data are incorrect or incomplete, you have the right to have them corrected. In certain cases, you can ask to have your personal data deleted, limit their processing or object to certain forms of data processing by Roltex Studio. You also have the right to receive personal data you have provided to us in a properly readable form, and to transfer such data to another data controller.
Requests to inspect, amend or delete data can be submitted in writing to Roltex Studio. Roltex Studio will respond to such a request as soon as possible and in any case within four weeks. After Roltex Studio has received the objection from the data subject, we will stop processing your personal data, unless we have legitimate interests in processing personal data that outweigh the interests of you as the data subject. If a request has been submitted by the data subject in connection with the adjustment, supplementation or erasure of their personal data or an objection has been submitted in connection with the processing of their personal data and the handling, processing and implementation of the request or objection takes some time, the data subject may request Roltex Studio to temporarily restrict the processing of their personal data.
Cookies
The Roltex Studio website uses functional and analytical cookies. We do this to continue to improve your user experience on our website, to gain more insight into our customers and their questions and, for example, to gauge the success of commercial campaigns. This data is only used for internal analyses and is not shared with third parties. You can read here what cookies we use, how we handle your information, who the (possible) recipients of this data are and how you can change or delete your data. Above all, it is important for you to know that Roltex Studio always handles your online data as carefully as possible and we anonymise all data wherever possible.
Roltex Studio may amend its policy on cookies from time to time, for example due to a change in the law. Changes or additions to our policy on cookies will be published here. We advise you as an (online) visitor to regularly check this policy.
WHAT IS A COOKIE?
A cookie is a small text file stored in the browser (such as Internet Explorer, Chrome or Safari) on the hard disk of your device (such as computer, phone or tablet) the first time you visit the website. The information stored therein can be sent back to our servers the next time you visit. By using cookies, we can see that you are visiting us online again. Cookies look like 'normal' plain text files and therefore cannot execute, damage or install anything themselves.
PLACING AND DEREGISTERING COOKIES
When you visit our website for the first time, we display a message explaining cookies. Roltex Studio asks your permission to place cookies. If you do not give permission, we will only place analytical cookies that do not affect your privacy.
It is possible to opt out of cookies by setting the internet browser in such a way that it no longer stores cookies. In addition, it is also possible to delete all information previously stored via the internet browser settings. More information on enabling, disabling and deleting cookies can be found in the instructions and/or using your browser's Help function. Disabling cookies may mean that some functions of our online services will no longer work (properly).
ANALYTICAL AND FUNCTIONAL COOKIES
Our website uses analytical and functional cookies. The use of analytical cookies allows Roltex Studio to see how you use the website and allows us to improve the website on that basis. The analytical cookies are not shared with third parties, are not used by third parties and are not linked to your name and/or e-mail address.
We have set up Google Analytics in a proper way so that website visitors remain anonymous. The information collected by Google is anonymised as much as possible. Your IP address is expressly not provided. The information is transferred to and stored by Google on servers in the US. Google states that it adheres to the Privacy Shield Principles and is a member of the US Department of Commerce's Privacy Shield programme. This implies an adequate level of protection for the processing of any personal data.
The Dutch Privacy Authority has written a guide on how to set up Google Analytics privacy-friendly. For Google's privacy policy, please refer to its website.
Besides Analytical cookies, we also use functional cookies on our website. Functional cookies are used by us to enable essential functions of the website, such as remembering user preferences and improving the overall user experience. These cookies do not collect any personal information and are only used for the correct functioning of the website.
SOCIAL MEDIA (TRACKING) COOKIES
Our website includes buttons to promote or share web pages on social networks (we use Facebook, LinkedIn and Instagram). The buttons work through snippets of code that come from the respective social media platforms themselves. Cookies are placed by means of this code. We have no influence on these. Such tracking cookies often store information about your surfing behaviour, so that the social media channels can respond to this with advertisements.
Please read the privacy statements of the social media channels you use carefully (these change regularly) to read what they do with your (personal) data that they process via these cookies. LinkedIn, Facebook (Instagram) and Google state that they adhere to the Privacy Shield Principles and are affiliated with the Privacy Shield programme of the US Department of Commerce. This implies an adequate level of protection for the processing of any personal data.
Roltex Studio uses a Facebook pixel on our website, a form of tracking pixel. This cookie sees which products and/or services you are viewing. This allows us to show you relevant ads on Facebook and optimise our products/services. Without these cookies, you may miss out on great promotions.
Security
To prevent unauthorised access, loss, theft and unauthorised use of your personal data, Roltex Studio has implemented various security measures, including measures against unauthorised access, use, modification, unlawful and unintentional destruction and unintentional loss of personal data.
Roltex Studio has taken the following security measures:
Roltex Studio's systems are properly secured by strong passwords and (where possible) two-step verification, so that unauthorised third parties cannot access your personal data;
Our websites use a secure HTTPS connection;
Roltex Studio periodically checks the security measures taken;
We make timely software updates and backups on external disconnected secure data carriers;
E-mail messages and/or other documents containing your personal data are generally not printed out by us. If something is printed out anyway, the document is kept in a locked cabinet or is destroyed immediately after use;
Roltex Studio has physical protection of its IT facilities and equipment against unauthorised access, damage and failure.
Data breach
If a security incident has occurred at Roltex Studio in which personal data of a sensitive nature have been leaked or which for any other reason has resulted in a serious adverse effect on the protection of the personal data processed, Roltex Studio will, if possible, report this to the Dutch Data Protection Authority within 72 hours of the discovery of the data breach and act in accordance with the Data Protection Authority's Policy Rules on Duty to Report Data Breaches.
If there is a data breach at Roltex Studio that adversely affects the privacy of the data subject, Roltex Studio will notify the data subject without delay.
Contact
For questions about this privacy statement, the processing of personal data by Roltex Studio and to exercise any of the rights described above, please contact us using the contact details below:
Roltex Studio
Daelderweg 25
6361 HK in Nuth
+31(0)4 552 355 55
Privacy statement and third parties
This privacy statement does not apply to third-party websites connected to our website through links. Roltex Studio does not accept any responsibility or liability for the manner in which these third-party websites handle personal data. For more information on how these third parties handle personal data, etc., please consult the privacy statement of the relevant website.
Complaint
As a data subject, you can file a complaint with the Personal Data Authority if you suspect or know that Roltex Studio is not acting in accordance with its privacy statement and/or with applicable laws and regulations.